![]() ![]() He also beat everyone else's price in town after I called around. This location was managed by a gentlemen name Tim who once at 530 on a Friday drive across Louisville to get me the specific set of tires I wanted as I was traveling Sat and wanted the new ones. I use to manage at a similar franchise tire store for another brand and know how hard it is to meet customer expectations. Stop deceitful practices by store managers and employees.īen MyronI don't write reviews but this TD location deserves it. Otherwise why have customers choose a store?Ģ. Website needs to be current to supplies and prices at each store. People work way too hard to earn their money only to have businesses cheat them out of it.ġ. I am sure Marc runs a VERY profitable store, practices like this I can see why. I feel fortunate I had the knowledge to catch this, I am concerned for how many customers do not. Telling a customer that additional repairs (unneeded repairs) at 3 times the amount already being spent is just a plain deceptive practice and should be stopped. No-one in the shop knew (nor was I obligated to tell them) I was trained and worked as an automotive and diesel technician over 40 years. I was then presented another estimate of over $3,000.00. They then proceeded to tell me they would not align my vehicle unless these "issues" were corrected. The mechanic started telling me about tie-rod ends ball joints and wheel bearings that were going bad.I can appreciate informing a customer of issues effecting the safety of their vehicle, but none of these issues were replicated for me to witness. As the tires were being mounted a mechanic asked if I would come out to the shop so he could show me some "issues" with my vehicle. So even though only 4 dismount and remounts were done I was charged for 5. ![]() Meaning with the tires I was paying for 4 dismount and remount then charged for an additional dismount and remount. I was charged the full price even though I had purchased a full set of tires. I had a TPMS sensor installed, the price included tire dismount and remount. After asking about this was told that since they price matched (your own price) I would not also get a military discount. When I went to have my tires installed, I was shown an estimate for the tires and work to be performed. How is matching ones own website price supposed sound like a good thing? I also asked about a military discount and was told yes they do have military discounts. Keep in mind I chose the store (from the website) that I would be going to for installation. I questioned how could their prices be higher than their own website, was then told they would match the price. Then while on the phone and looking at the website trying to find a set of tires, found a set only to be told the price was higher. I tried (like most people) shopping online using only to be told by the store they did not and could not get the tires I had selected. Do I need an appointment at Tire Discounters?.The Tire Discounters Nationwide Worry Free Guarantee is not transferrable. The coverage of the Guarantee also excludes damage from off-road use, collision, fire, vandalism, abuse, neglect or Manufacturer's defects. The Guarantee is not available for tires mounted on rims larger than 22" or with an aspect ratio less than 40, or on specialty tires used for sport performance. Plus, 24-Hour Roadside Assistance Benefit is included for the first 12 months at no additional cost.Įxclusions and Limitations to the Tire Discounters Nationwide Worry Free Guarantee: Vehicles not eligible for Worry Free Guarantee include Commercial Vehicles, Trailers, Vehicles with a load rating capacity over 1 ton and Farm or Agricultural Vehicles. You'll still need to cover the installation, but the tire is completely covered. The Tire Discounters Nationwide Worry Free Guarantee offers tire replacement up to the original cost of the tire down to 3/32" tread, or 36 months. It can be yours for just 15% of the retail price of each tire or a minimum of $12.99 per tire. It covers your tires from the time of purchase to 3/32" tread, up to 36 months. The Tire Discounters Nationwide Worry Free Guarantee is a limited tire protection plan. ![]()
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